Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from RockShirtsUSA that is not completely satisfactory.

Our guarantee is based on something as simple as a handshake – the deal that you'll be satisfied with a purchase, and if you are not, we'll make it right. We guarantee that we'll hold up our end of the bargain. It's just how we do business. If your purchase isn't completely satisfactory, we're happy to accept your exchange or return at any time.

Special Considerations

We hope you understand that we make the following special considerations when processing a return or exchange:

  1. We can't accept items for return that were not purchased directly from RockShirtsUSA (such as items purchased at thrift stores, online sellers or garage sales). If an item is missing a label. We can't accept it for return without a receipt because we can't be certain it was purchased from us.
  2. For the safety of our employees, we can't accept items that have been soiled or contaminated until they have been cleaned.
  3. To help us protect our customers and make sure every return or exchange is dealt with fairly, if you do not have a receipt and can't provide a valid ID, we can't accept items for return or exchange in our stores.